Terms of Service

Spontu (formerly UniSwipe) — Student Noticeboard

Last Updated: 18 August 2026 · Effective Date: 18 August 2026

Operated by: Serendipity Inc., registered in Japan

Available worldwide. Where a country is named below, it is an example of how a general rule applies there — not a statement that the rule is confined to it.

Spontu (formerly UniSwipe) does not take payments.

Every listing on Spontu (formerly UniSwipe) is free. We charge no commission, service fee or subscription, we never ask for card details, and no money passes between Users through the Service. Clauses below that would otherwise cover pricing, payment, payouts and refunds are stated accordingly.

1. Agreement to Terms

By creating an account on Spontu (formerly UniSwipe)—whether with email and password or through a third-party identity provider such as Google or Apple—or by accessing or using the Spontu (formerly UniSwipe) website, mobile applications, or any related services (collectively, the "Service"), you ("you," "User," "Booker," or "Provider") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Community Guidelines.

These Terms constitute a legally binding agreement between you and Serendipity Inc. ("Spontu (formerly UniSwipe)," "we," "us," "our"). We may update these Terms from time to time with at least 14 days' notice via email or in-app notification. Your continued use after the effective date constitutes acceptance.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, INCLUDING LIMITATIONS OF LIABILITY, DISCLAIMERS, AND INDEMNIFICATION OBLIGATIONS.

2. The Service

2.1 What Spontu (formerly UniSwipe) Is

Spontu (formerly UniSwipe) is a peer-to-peer marketplace platform developed and operated by 株式会社セレンディピティー (Serendipity Co., Ltd.), a company incorporated in Japan. The Service is available as a web application and mobile application. It connects students at universities, colleges and schools worldwide, allowing students ("Providers") to create listings offering their time, skills, experiences, or physical items, and other students ("Bookers") to browse and book those offerings, all free of charge.

By using the Service, you acknowledge that you are contracting with a Japanese entity and that the laws of Japan govern these Terms — subject in every case to the mandatory consumer protections of the country you live in, which these Terms cannot and do not displace (see Section 15).

We do not tailor the Service to any particular country. The Service is offered from Japan on the same basis everywhere it can be reached. We make no representation that the Service, or any listing on it, is lawful or appropriate where you are, and accessing it is your own decision. If local law prohibits your use of a service of this kind, you must not use it. We may restrict or withdraw the Service in any territory at any time, including to comply with local law, sanctions, or an app store's requirements.

The three types of listings are:

  • Time & Skills: Providers set a weekly availability calendar. Bookers select a time slot (e.g., study sessions, tutoring, gym partnerships).
  • Experiences: Providers create events with a set date, time, location, and limited capacity (e.g., group sports, cooking nights, campus outings).
  • Items: Providers list physical items to give away (e.g., leftover food, textbooks, household goods).

2.2 What Spontu (formerly UniSwipe) Is NOT — Marketplace Status

Spontu (formerly UniSwipe) is a marketplace platform that facilitates connections between independent Users. Courts and regulators in most jurisdictions look at how a platform actually behaves, not just at how it describes itself. The following statements reflect how Spontu (formerly UniSwipe) is designed and operated:

  1. Spontu (formerly UniSwipe) is a marketplace platform that facilitates connections between independent Bookers and Providers. Spontu (formerly UniSwipe) is not a party to any transaction between Users.
  2. Providers are independent third parties and not employees, agents, or representatives of Spontu (formerly UniSwipe).
  3. Spontu (formerly UniSwipe) does not manufacture, supply, inspect, verify, or endorse any goods, services, experiences, or food items listed on the platform.
  4. The contract for any transaction is formed directly between Booker and Provider. Spontu (formerly UniSwipe) is not a party to this contract.
  5. Spontu (formerly UniSwipe) is not responsible for the quality, safety, legality, or availability of any item or service listed on the platform.
  6. Users deal with each other at their own risk. Spontu (formerly UniSwipe) encourages Users to exercise their own judgement before booking or transacting.
  • Spontu (formerly UniSwipe) is NOT an employment agency. We do not employ Providers. We do not assign work, set hours, provide training, or control how Providers deliver their services.
  • Spontu (formerly UniSwipe) is NOT a guarantor. We do not guarantee the quality, safety, legality, or suitability of any listing, Provider, Booker, or transaction. The phrase "Spontu (formerly UniSwipe) guarantees" does not appear anywhere in our platform and should not be implied.
  • Spontu (formerly UniSwipe) does NOT provide professional services. Tutoring, coaching, or advice offered through the platform is provided by individual students, not by Spontu (formerly UniSwipe).
  • Spontu (formerly UniSwipe) does NOT inspect items or food. Physical items and food are offered directly by Providers. We do not inspect, verify, or certify any items.
  • There are no prices to set. Every listing is free, and Spontu (formerly UniSwipe) does not act as agent of either Booker or Provider.
  • Seller identity is always disclosed. Bookers can always see the Provider's profile before booking. Spontu (formerly UniSwipe) does not hide seller identity.

2.3 Third-party services and infrastructure

The Service depends on third parties including, without limitation, Supabase (database and auth), Vercel (hosting), map providers, and (if you use them) Google or Apple for sign-in. Your use of those services is also subject to their respective terms and privacy policies. Spontu (formerly UniSwipe) does not control and is not responsible for outages, errors, delays, policy changes, identity decisions, or actions taken by those providers, including account freezes or data incidents originating on their systems.

We may modify, suspend, or discontinue features of the Service (for example for security, compliance, or cost reasons) where permitted by law. We do not guarantee uninterrupted or error-free operation.

3. Eligibility

3.1 Who Can Use Spontu (formerly UniSwipe)

  • You must be at least 18 years of age, or the age of majority where you live if that is higher. Some countries set a higher minimum age for consenting to online services or to the processing of personal data; where that age exceeds 18, it applies to you instead.
  • You must be a currently enrolled student at a recognised university, college, or school (as applicable) and provide your institution on your profile.
  • You must register with an email address you can access (to confirm your account). The Service does not require a specific university email domain.
  • You must have the legal capacity to enter into a binding agreement.
  • You must comply with all applicable local, national, and international laws.

3.2 Your Responsibility for Legal Compliance

You are solely responsible for ensuring that your use of Spontu (formerly UniSwipe) complies with all laws and regulations that apply to you, including but not limited to:

  • Immigration and visa conditions. If you are studying outside your home country, your visa or residence permit may restrict self-employment, business activity, volunteering, or working hours. It is YOUR responsibility to ensure your activity on Spontu (formerly UniSwipe) does not violate those conditions — this is one of the most common ways an international student breaches a visa without realising it. Spontu (formerly UniSwipe) does not verify immigration status in any country and accepts no liability for visa breaches.
  • Tax obligations. See Section 12 for details.
  • Local and national regulations. If your university, city, region, or country has rules that restrict peer-to-peer selling, service provision, food handling, private tuition, gatherings, or any other activity offered through Spontu (formerly UniSwipe), it is YOUR responsibility to comply with those rules before creating a listing or completing a transaction.
  • Consumer protection laws. If you act as a Provider, the consumer protection law of the Booker's country may apply to you — for example the Consumer Rights Act 2015 in the United Kingdom, the Consumer Rights Directive as implemented across the EEA, or equivalent legislation elsewhere. Spontu (formerly UniSwipe) does not advise you on those obligations and accepts no liability for your non-compliance.
  • Sanctions and export controls. You represent that you are not a resident of, or ordinarily located in, a country or territory subject to comprehensive trade sanctions, and that you do not appear on any applicable sanctions or restricted-party list (including those maintained by the United Nations, Japan, the United Kingdom, the European Union, and the United States). Spontu (formerly UniSwipe) does not operate a real-time sanctions screening programme; you remain solely responsible for compliance.
  • Financial regulation. In certain jurisdictions, running a peer-to-peer marketplace may trigger financial services, payment services, or money transmission regulations. Spontu (formerly UniSwipe) processes no payments and moves no funds, so it does not carry on any payment service; Providers are not licensed financial institutions and must not offer financial products or lending through the Service.
  • Data protection. If you collect, store, or share personal data of other Users as part of your activity on Spontu (formerly UniSwipe) (for example organising an event and collecting attendee information outside the platform), you may be a data controller or processor in your own right and are responsible for complying with applicable data protection law.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately at cwtros@gmail.com if you suspect unauthorised access.

Each person may create only one account. You may sign in with email and password or with Google or Apple via Supabase Auth. You must provide accurate, current, and complete information. Misrepresenting your identity, institution, course, or year of study is prohibited and grounds for termination.

5. Listings

5.1 Provider Responsibilities

If you create a listing, you are responsible for:

  • Providing accurate and truthful descriptions.
  • Describing honestly what is on offer, at no charge.
  • Honouring bookings that you accept.
  • Arriving at the agreed time and place, or delivering items as described.
  • Complying with all applicable laws, including consumer protection, food safety, and health and safety regulations in your jurisdiction.

5.2 Prohibited Listings

The following are strictly prohibited. This list is non-exhaustive; we reserve the right to remove any listing at our sole discretion:

  • Illegal items or services: Anything that violates any applicable law, including controlled substances, weapons, counterfeit goods, stolen property, and prescription medication.
  • Sexual or adult content: Any listing that offers, implies, or solicits sexual services, intimate companionship, dating, or romantic interaction. Spontu (formerly UniSwipe) is for platonic, professional, and educational interactions only.
  • Harassment, hate, or discrimination: Content targeting any individual or group based on race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic.
  • Dangerous activities: Activities with high risk of physical harm unless inherent to the activity (e.g., sports) and clearly disclosed.
  • Academic dishonesty: Completing assignments, writing essays, taking exams, or facilitating cheating on behalf of another student.
  • Gambling or financial schemes: Gambling, betting, pyramid schemes, MLM, cryptocurrency promotion, or speculative financial products.
  • Alcohol, tobacco, and drugs: Sale of alcoholic beverages, tobacco, vaping products, or controlled substances.
  • High-risk food: Raw or undercooked meat, poultry, fish, or shellfish; anything containing raw egg (including homemade mayonnaise and mousse); unpasteurised milk or dairy; cooked rice or pasta that has been held at room temperature; home-canned, home-preserved, or fermented goods; and any food requiring refrigeration that has been left out of temperature control.
  • Personal data or accounts: Selling, trading, or sharing personal data, login credentials, or accounts.
  • Spam, fraud, or misleading content: Intentionally misleading, deceptive, or fraudulent listings.

5.3 Food — Special Rules

Food on Spontu (formerly UniSwipe) is shared, never sold. If you share food, you must comply with all of the following:

  • You must clearly describe all ingredients and identify all allergens. Allergen lists are set nationally and differ: the UK and EEA require 14 named allergens to be declared, the United States nine, Japan eight mandatory plus twenty recommended, and other countries their own. Declare at least the list that applies where you are, and when in doubt declare more.
  • You must state when the food was prepared and the required storage conditions.
  • You must share food only occasionally, as surplus. Preparing food regularly, to order, or at scale in order to hand it out through the Service is not permitted.
  • You must not list any of the high-risk foods prohibited by section 5.2 above.
  • You must comply with the food safety law of the country you are in. Nearly every country regulates the preparation and supply of food to others, and many draw the line at whether the activity is regular and organised rather than at whether money changes hands. Find out what applies to you before you post.

Worked example — food Providers in the United Kingdom:

The UK rules are set out below because they illustrate the general principle well. If you are elsewhere, the equivalent rules of your own country apply instead, and they may be stricter.

  • Free does not mean exempt. A food business under UK law is any undertaking carrying out food activities whether for profit or not. Whether you are one turns on how regular and organised your activity is, not on whether money changes hands.
  • Sharing surplus food occasionally, as a private individual, is not a food business and needs no registration. But if you prepare and distribute food regularly or at scale — even entirely for free — you are operating a food business, you must be registered with your local authority, and operating without registration is a criminal offence.
  • You must confirm when creating a food listing that what you are sharing is occasional surplus rather than something you prepare regularly.
  • You must follow good food hygiene practice for home kitchens, whether or not you are a registered food business.

Outside the United Kingdom

The same principle holds nearly everywhere, in different words: sharing leftovers with people you meet is a private act, while preparing and handing out food regularly or at scale is a food activity your country will regulate, and it may require registration, a licence, a hygiene certificate, or training — whether or not you charge. Some countries also restrict which foods may be prepared in a domestic kitchen at all. Check before you post. Spontu (formerly UniSwipe) does not identify which rules apply to you and cannot do so.

Spontu (formerly UniSwipe) is not a food business.

All food listed on the platform is prepared and shared by independent Providers. Spontu (formerly UniSwipe) does not inspect, test, certify, or verify food safety compliance of any listing. The Provider is solely responsible for food safety and quality.

Food listed on Spontu (formerly UniSwipe) is prepared in a home kitchen or similar non-commercial setting that may not have been inspected by a food safety authority.

Whoever takes the food assumes all risk when consuming food obtained through the platform. If you have a food safety concern about a listing, use the in-app Report feature or contact cwtros@gmail.com.

5.4 Experiences and Events — Host Compliance

If you list an Experience (an event with a set date, time, location, and capacity), you are the event organiser and you are solely responsible for all legal, licensing, safety, and compliance obligations relating to that event.

By creating an Experience listing, you confirm that:

  • The venue you intend to use holds any licence or permission required for the activities taking place. Most countries license public gatherings, amplified music, alcohol service, and use of public space in some form — in the UK, for example, this means premises licences under the Licensing Act 2003. If you are using university or campus premises, you also need that institution's permission.
  • You comply with the health and safety obligations that apply where the event takes place (in the UK, for example, the Health and Safety at Work etc. Act 1974).
  • You hold or will obtain any applicable insurance for the event.
  • You have not described and will not describe the event as a "Spontu (formerly UniSwipe) event" or brand it as if Spontu (formerly UniSwipe) is the event organiser or promoter.

Notice displayed to Bookers on all Experience listings:

This event is organised by an independent host. Spontu (formerly UniSwipe) is a listing platform only and is not the event organiser. Attendees should verify the event details directly with the host before attending. Spontu (formerly UniSwipe) is not responsible for the event or any activities that take place at it.

6. Bookings and Transactions

6.1 How Bookings Work

The Service supports three listing types: Time & Skills (recurring weekly slots), Experiences (dated events with capacity), and Items (physical goods). All listings are free. The Service will not accept a listing that carries a price, and no card is requested or held at any point.

  • Time & Skills: Booker requests a slot; the Provider confirms or declines.
  • Experiences & Items: Booker joins or claims, subject to the capacity and inventory shown in the app.
  • All types: The booking may be confirmed immediately and still uses a completion PIN and handover deadline as shown in the app.

6.2 Acceptance and confirmation

For Time & Skills, bookings typically stay pending until the Provider accepts the request (as implemented in the Service). Providers should accept or decline promptly; the app does not guarantee an automatic expiry time for pending requests. Experiences and Items follow the confirmation flow shown in the app (including capacity and inventory updates).

6.3 Completion PIN and handover

The Service issues a completion PIN to the Booker to share with the Provider in person when you meet. The Provider must enter that PIN in the Service to mark the booking complete. The PIN confirms that both of you turned up; nothing is charged at any stage, because the Service takes no payments. If the PIN is not verified before the handover deadline shown in the app, the booking may be cancelled.

You are responsible for attending at the agreed time and completing PIN handover in person. Spontu (formerly UniSwipe) is not responsible for you forgetting to exchange the PIN, failing to meet, or missing a deadline, and does not guarantee recovery of payment or compensation when Users make those mistakes.

Repeated no-shows or abuse of the booking system may result in suspension or termination.

6.4 Payment capture and payout

Not applicable. The Service does not capture payments or make payouts. No card is authorised, no charge is made, and no Provider receives money through Spontu (formerly UniSwipe). Any arrangement Users make between themselves outside the Service is entirely their own, and Spontu (formerly UniSwipe) is not a party to it.

6.5 Cancellation Policy

Cancel any booking, any time, at no cost

Many countries give consumers a statutory "cooling-off" right to cancel a distance contract within a fixed period — commonly 14 days — and to get their money back. Because Spontu (formerly UniSwipe) is free, there is no money to get back and nothing to cool off from.

You may cancel any booking through the app at any time before it is completed, for any reason or none, at no cost. That is at least as good as any statutory cancellation right we are aware of, and it applies to you wherever you live. Nothing in this Section reduces a right your own law gives you; if your local law gives you more, you have more.

The only thing cancelling costs you is goodwill. Repeated late cancellations and no-shows affect other Users, and may lead to suspension under Section 9.

Nothing is refundable because nothing is ever charged. The Service takes no payments, so cancelling a booking has no financial consequence for either User. What follows describes only what happens to the booking itself.

ScenarioTypical outcome (as implemented)
Provider cancels in-app (or removes a listing, which cancels its bookings)Booking is marked cancelled and any held capacity is released.
Handover PIN deadline passesBooking may be cancelled automatically when the Service runs its deadline check (for example when you open Bookings).
Booker cancels a pending request (before completion)Booking is marked cancelled in the app.
Booker no-show or PIN/handover not completed in timeBooking is cancelled per Service rules. Repeated no-shows may lead to suspension — see Section 6.3 and Section 9.
Account deletion while bookings are openThe Service attempts to cancel open bookings before deleting your account.
Pickup windows and late collectionAgree details in chat; the platform does not enforce a default "24-hour pickup" rule in code.

Spontu (formerly UniSwipe) is not liable for Users forgetting to exchange the PIN, failing to open the app, or otherwise failing to complete steps the Service requires to cancel or complete a booking.

6.6 Spontu (formerly UniSwipe)'s Role

Spontu (formerly UniSwipe) is a noticeboard. We do not process payments, hold, manage or invest User funds, and we take no commission or fee of any kind. We are not a payment service provider and do not act as agent for either User in any transaction.

7. Fees and Commission

Spontu (formerly UniSwipe) charges no fees. There is no commission, service fee, platform fee, listing fee or subscription. The Service is free to join and free to use. Should this ever change, we will publish revised Terms and give notice as set out in Section 17 before any fee takes effect.

8. Disputes, Complaints, and Refunds

8.1 Complaint Procedure

If you have a complaint about the Service or about a transaction, please follow these steps:

  1. Step 1 — Resolve directly with the other User. Use in-app messaging to contact the other User and attempt to resolve the issue first.
  2. Step 2 — Report via the app. Use the Report feature (available on listings, messages, and profiles) to flag the issue to Spontu (formerly UniSwipe).
  3. Step 3 — Contact Spontu (formerly UniSwipe) directly. Email cwtros@gmail.com with your booking details and any supporting evidence (screenshots, photos, message excerpts). We will acknowledge your complaint within 5 business days and aim to provide a substantive response within 28 days.

We may investigate reports, take moderation action (including content removal or account suspension), and advise you on next steps. We do not operate a full in-app dispute tribunal with guaranteed monetary outcomes, but we will handle all complaints fairly.

8.2 Alternative Dispute Resolution (ADR)

If we cannot resolve your complaint through the procedure in Section 8.1 within 8 weeks, or if we reach an impasse, you may be able to refer it to an independent Alternative Dispute Resolution (ADR), ombudsman, or consumer mediation scheme in your own country. We are not currently subscribed to any certified ADR scheme, but we will not obstruct a referral you make and will engage with a scheme you refer us to where we are able.

  • United Kingdom: under the Consumer ADR Regulations 2015 we are required to signpost you to ADR. You may submit your complaint to a certified ADR provider of your choice; a list is available from the Chartered Trading Standards Institute (CTSI) at ctsi.org.uk.
  • European Economic Area: your national consumer authority or a listed ADR body in your Member State can advise you, and the European Consumer Centre (ECC-Net) assists with cross-border consumer complaints. (The EU's central Online Dispute Resolution platform has been discontinued, so we do not direct you to it.)
  • Elsewhere: contact your national or regional consumer protection authority, ombudsman, or small claims process. Many countries offer a free or low-cost route for consumer complaints against foreign traders.
  • Nothing in this clause restricts your right to bring a claim in the courts.

8.3 Disputes between Users

Any informal resolution or moderation decision we make is not a substitute for your statutory or contractual rights. Nothing in these Terms restricts your right to pursue legal remedies under applicable law.

8.4 Chargebacks

Not applicable. No payment is ever taken through the Service, so there is no charge for a bank to reverse.

8.5 Refund Timing

Not applicable. Nothing is charged, so nothing is refunded.

9. User Conduct — Zero Tolerance Policy

Spontu (formerly UniSwipe) has a ZERO TOLERANCE policy for objectionable content and abusive behaviour.

This includes: harassment, bullying, intimidation, or threats; hate speech or discrimination; sexual content or solicitation; stalking or doxxing; scams, fraud, or deception; spam or impersonation; and any conduct that violates the law or endangers others.

Consequences (at our sole discretion, without prior notice):

  • Content removal
  • Warning issued
  • Temporary account suspension
  • Permanent account termination
  • Reporting to university, law enforcement, or other authorities

9.1 Reporting

Report objectionable content via the in-app reporting feature (listings, messages, or user profiles). You can also block any member from their profile, which hides them from you immediately and alerts our moderation team. We act on reports of objectionable content within 24 hours — removing the content and ejecting the member who posted it where warranted. False or malicious reports are themselves a violation.

9.2 Content Ownership

You retain ownership of your content. By posting, you grant Spontu (formerly UniSwipe) a non-exclusive, worldwide, royalty-free licence to use, display, and distribute your content for operating the Service. This licence ends when you delete your content or account, except for reviews which may persist anonymised.

9.3 Reviews

After a booking is completed, the Booker may leave one review of the Provider for that booking (star rating and optional text). Providers cannot leave a reciprocal in-app review through the same flow today. Reviews must be honest and based on genuine experience. You may not offer or accept compensation for reviews or threaten negative reviews for concessions. Reviews may remain visible after account deletion as described in our Privacy Policy.

9.4 Moderation, user content, and no duty to pre-screen

Listings, messages, profile information, and other content come from Users. We do not pre-screen, verify, or endorse all content before it appears. We may—but are not obligatedto—monitor, remove, or restrict content or accounts, including based on reports, automation, or legal demands. You use all User content at your own risk.

To the fullest extent permitted by law, you release Spontu (formerly UniSwipe), its officers, directors, employees, and agents from claims, demands, and damages (actual and consequential) of every kind, known and unknown, arising out of or connected with disputes between you and other Users or third parties met through the Service—including disputes over quality of services or items, attendance, safety, or communications. You waive any applicable law requiring that a general release extend only to claims you knew or suspected to exist at the time of releasing, where such waiver is enforceable.

10. Limitation of Liability

PLATFORM DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPONTU (FORMERLY UNISWIPE) PROVIDES THE SERVICE ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

SPONTU (FORMERLY UNISWIPE) IS NOT RESPONSIBLE FOR:

  • The conduct, actions, or omissions of any User, whether online or in person.
  • The quality, safety, legality, or suitability of any listing, service, experience, or item.
  • Any personal injury, property damage, emotional distress, or other harm resulting from a meetup, session, experience, or item exchange.
  • Any illness, allergic reaction, or health issue from food items obtained through the platform.
  • Any loss, theft, damage, or defect related to physical items.
  • Any dispute between Users.
  • Any loss of income, opportunity, or data.

ASSUMPTION OF RISK

You acknowledge that using Spontu (formerly UniSwipe) involves meeting people in person. You assume all risks associated with in-person interactions, including illness, injury, property damage, or emotional harm. Spontu (formerly UniSwipe) relies on information you provide (including institution on your profile)—this is not a background check and does not confirm character, intent, or trustworthiness. Items are offered "as is" with no warranty from Spontu (formerly UniSwipe). Food is prepared by individual students, not professionals; you assume all risk.

MAXIMUM LIABILITY

Spontu (formerly UniSwipe)'s total aggregate liability shall not exceed the greater of (a) the total fees paid by you to Spontu (formerly UniSwipe) in the 12 months preceding the claim — which, while the Service is free, is nil, or (b) GBP 100 (or its equivalent in your local currency at the exchange rate on the date the claim arises).

This cap is subject to the EXCLUSIONS below and to Section 15.1. In several countries a cap of this kind is unenforceable against a consumer, in whole or in part; where that is so, it does not apply to you.

INDIRECT AND CONSEQUENTIAL LOSS

To the fullest extent permitted by law, Spontu (formerly UniSwipe) is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunity, even if we have been advised of the possibility of such damages.

EXCLUSIONS

Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Spontu (formerly UniSwipe), its officers, directors, employees, agents, and affiliates from all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from: your use of the Service; your listings and the quality, safety, or legality of items or services you offer; your violation of these Terms, our Privacy Policy, or Community Guidelines; your violation of any applicable law or third-party right; any dispute between you and another User; and any personal injury or property damage from an in-person interaction facilitated through the Service.

11.1 Your representations

You represent and warrant that:

  • You will use the Service only for lawful purposes and will not use it to facilitate fraud, money laundering, harassment, discrimination, or any illegal activity.
  • You will not use the Service to conduct, facilitate, or conceal money laundering, terrorist financing, or any activity that constitutes a criminal offence under the Proceeds of Crime Act 2002 or the Money Laundering Regulations 2017. You acknowledge that suspicious activity patterns may be reported to relevant authorities.
  • Information you provide (including profile and listing details) is accurate to the best of your knowledge and not misleading.
  • You are not barred from using the Service under applicable law and, where relevant, you are not subject to trade sanctions or export restrictions that would prohibit your participation (Spontu (formerly UniSwipe) does not operate a sanctions-screening programme; you remain responsible for compliance).
  • Content you upload does not infringe third-party intellectual property or other rights, and you have the rights needed to grant the licence in Section 9.2.

12. Tax Responsibilities

Because the Service takes no payments and Providers receive nothing through Spontu (formerly UniSwipe), Spontu (formerly UniSwipe) generates no taxable income for you and has no reporting obligation in respect of your use of it. The rest of this Section applies only if and when paid listings are reintroduced. If you arrange anything of value between yourselves outside the Service, your tax position is entirely your own.

PROVIDERS ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR ALL TAXES.

This includes income tax, consumption tax / VAT / GST / sales tax, local taxes, social insurance contributions, and any other tax, levy, or charge imposed by any governmental authority in any jurisdiction. Spontu (formerly UniSwipe) does not withhold, collect, or remit taxes on behalf of Providers. We are not a tax agent, tax adviser, or employer. Nothing in these Terms should be construed as tax advice.

12.1 Tax Thresholds (for reference only — not tax advice)

Every country sets its own thresholds for when income from activity of this kind must be declared, and they are often low — low enough that students are frequently caught by them without realising. Check the rules where you are tax resident. One example, for illustration only:

  • United Kingdom: trading income exceeding £1,000/year may require Self Assessment registration with HMRC, and National Insurance contributions may also apply. UK digital platform reporting rules (the UK version of DAC7) may require a platform to report a Provider's earnings to HMRC above applicable thresholds.

Similar platform-reporting regimes exist across the EU (DAC7), and in a growing number of other countries following the OECD Model Reporting Rules for Digital Platforms. If you are tax resident in one country and studying in another, you may have obligations in both. None of this is engaged by your use of Spontu (formerly UniSwipe) today, because the Service pays you nothing and there is nothing to report.

12.2 Earnings and transaction history

The Service shows completed booking history only. There are no earnings or balances to display, and no earnings screen is available.

12.3 Platform Reporting

Spontu (formerly UniSwipe) pays Providers nothing, so there is no income for us to report and no platform-reporting obligation arises. If paid listings are ever reintroduced, we may become legally required to report Provider income to tax authorities in certain jurisdictions, and we would provide affected users with a copy of any data reported.

12.4 Independent Contractor Status

All Providers are independent individuals. Providers are NOT employees, agents, contractors, or representatives of Spontu (formerly UniSwipe).

Providers: set their own availability and terms; choose which bookings to accept or decline; determine how, when, and where to deliver services or items; are not subject to direction, supervision, or control by Spontu (formerly UniSwipe); are solely responsible for any required business licences, permits, or approvals; and are solely responsible for their own insurance coverage.

Spontu (formerly UniSwipe) takes no commission and pays Providers nothing. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency between any Provider and Spontu (formerly UniSwipe).

13. Intellectual Property

The Service, including all software, design, logos, and trademarks, is owned by Serendipity Inc. You may not copy, modify, distribute, or sell any part without written consent. If you provide feedback or suggestions, you grant us an unrestricted, perpetual, royalty-free licence to use them.

13.1 Copyright and other IP complaints

If you believe content on the Service infringes your copyright, trademark, or other intellectual property rights, send a notice to cwtros@gmail.com with: (a) identification of the work or right claimed; (b) identification of the material on the Service and its location; (c) your contact details; (d) a statement of good-faith belief that use is not authorised; and (e) a statement, under penalty of perjury where applicable, that your notice is accurate and you are authorised to act. We may remove or disable access to material in appropriate cases and may terminate repeat infringers where permitted by law. Submitting false or bad-faith notices may expose you to liability.

14. Suspension and Termination

14.1 By You

Delete your account via Settings at any time. Pending bookings are cancelled. Data is deleted within 30 days except where law requires retention.

14.2 By Spontu (formerly UniSwipe)

We may suspend or terminate your account at any time, with or without notice, for violations, harmful/fraudulent/illegal conduct, repeated complaints, legal requirements, or inactivity exceeding 12 months.

14.3 Effect

Your right to use the Service ceases. Surviving sections: Limitation of Liability, Indemnification, Tax Responsibilities, Governing Law, and Dispute Resolution.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of Japan, and disputes are subject to the jurisdiction of the Tokyo District Court (東京地方裁判所) as the court of first instance.

This clause does not move your consumer rights to Japan.

If you are a consumer, the law of the country where you habitually reside gives you protections that a choice-of-law clause cannot take away. You keep every one of them. You also keep any right your local law gives you to bring proceedings in your own courts, and to have proceedings brought against you only there. Where anything in these Terms conflicts with a mandatory rule of your local consumer law, your local law wins and the rest of these Terms continue to apply.

By way of example, and without limitation:

  • United Kingdom: nothing in these Terms affects your rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Consumer Protection from Unfair Trading Regulations 2008, or any other applicable UK consumer protection legislation. See Section 8.2 for ADR signposting.
  • European Economic Area: under Article 6 of the Rome I Regulation, the choice of Japanese law above cannot deprive you of the protection of the mandatory consumer rules of your Member State. You may also bring proceedings in the courts of your own Member State.
  • Japan: the Consumer Contract Act (消費者契約法) and the Act on General Rules for Application of Laws (法の適用に関する通則法) apply.
  • Australia: nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded.
  • Elsewhere: the equivalent mandatory consumer protections of your country apply on the same basis, whether or not they are named here.

15.1 Your Statutory Rights

Nothing in these Terms removes or limits your statutory rights as a consumer.

These rights exist regardless of what the Terms say and cannot be contracted away. Where any provision of these Terms conflicts with your statutory rights, your statutory rights prevail. This applies wherever you live, not only in the countries named below.

Two limits in these Terms are worth stating plainly, because they are the ones consumer law most often overrides:

  • The liability cap in Section 10 does not apply to liability for death or personal injury caused by our negligence, to fraud or fraudulent misrepresentation, or to any liability that cannot lawfully be excluded or limited under the consumer law that applies to you.
  • The indemnity in Section 11 does not require you, as a consumer, to indemnify Spontu (formerly UniSwipe) for our own negligence, fault, or breach of statutory duty.

The United Kingdom is set out below as a worked example of what such rights typically cover. If you are elsewhere, your own country's equivalents apply in the same way.

If you are a consumer in the United Kingdom, your key statutory rights include (without limitation):

  • Consumer Rights Act 2015 (CRA 2015) — goods must be of satisfactory quality, fit for purpose, and as described. Digital content must conform to contract. Services must be provided with reasonable care and skill. If these standards are not met, you have the right to repair, replacement, or (in some cases) a price reduction or refund.
  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR 2013) — you have a 14-day right to cancel distance contracts without giving a reason. As set out in Section 6.5, the Service already lets you cancel any booking at any time before completion, at no cost.
  • Consumer Protection from Unfair Trading Regulations 2008 — you are protected against misleading actions, misleading omissions, and aggressive commercial practices.

To exercise any of these rights, wherever you live, contact us at cwtros@gmail.com or use the in-app support feature.

For independent advice: in the United Kingdom, contact Citizens Advice (citizensadvice.org.uk) or the Competition and Markets Authority (gov.uk/government/organisations/competition-and-markets-authority). In the EEA, contact your national consumer authority or your European Consumer Centre. Elsewhere, contact your national or regional consumer protection body.

16. Dispute Resolution (Legal)

  1. Informal Resolution: Contact cwtros@gmail.com and attempt resolution within 30 days.
  2. Mediation: If unresolved, either party may propose mediation. Costs shared equally.
  3. Legal Proceedings: If mediation fails, either party may bring a claim per Section 15.

17. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement.
  • Severability: If any provision is invalid, the remainder stays in force.
  • No Waiver: Failure to enforce a provision is not a waiver.
  • Assignment: You may not assign these Terms. We may assign without restriction.
  • Force Majeure: We are not liable for failures due to circumstances beyond our reasonable control.
  • Electronic notices: You agree that we may send service-related notices (including security, legal, and transactional messages) to the email associated with your account or through the Service. You are responsible for keeping your email address current.
  • Language: These Terms are written in English, and the English text is the authoritative version. Parts of the Service are available in other languages; any translation of these Terms is provided for convenience only, and in the event of a conflict the English text governs — except where the law of your country requires a translated version to prevail, in which case it does, to the extent required.

18. Apple App Store & Google Play Terms

If you use the app via Apple App Store or Google Play:

  • These Terms are between you and Spontu (formerly UniSwipe) only, not Apple or Google.
  • Spontu (formerly UniSwipe) is solely responsible for the app, its content, maintenance, and support.
  • Spontu (formerly UniSwipe) is responsible for all product claims, regulatory compliance, and intellectual property claims.
  • Apple and Google and their subsidiaries are third-party beneficiaries of these Terms.

19. Contact Us

Company: Serendipity Inc.
Address: Nishi-Shinjuku Mizuma Building 6F, 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
Email: cwtros@gmail.com

UK GDPR Representative (Article 27):
Data Protection Representative (UK) Limited (trading as DataRep)
107–111 Fleet Street, London, EC4A 2AB, United Kingdom
Email: datarequest@datarep.com (quote “Spontu (formerly UniSwipe)” in the subject line)
Online: www.datarep.com/data-request

20. Summary of Key Points

Plain-language summary (not legally binding):

  • Spontu (formerly UniSwipe) connects students. We are not a party to your transactions.
  • Providers set their own terms. We don't control what they offer.
  • Providers are responsible for their own taxes. We don't withhold taxes and don't provide tax advice.
  • Providers are NOT Spontu (formerly UniSwipe) employees. No employment relationship exists.
  • You meet people at your own risk. We don't run background checks—profile and institution info is user-provided.
  • Items are given away "as is." We don't inspect them.
  • Food safety is the Provider's responsibility. You eat at your own risk.
  • Zero tolerance for abuse. Harassment, hate, sexual content, fraud → account termination.
  • Everything is free. No commission, no fees, no card ever requested.
  • Disputes: Use Report and messaging; no full in-app tribunal yet—contact support if something goes wrong.
  • Delete your account anytime (Settings); open bookings are closed first; data removed per our Privacy Policy.
  • Bookings: confirmed in the app and closed with a 6-digit PIN when you meet in person.
  • Japanese law governs these Terms. But if you're a consumer, your own country's consumer rights still apply and win where they conflict.
  • Spontu (formerly UniSwipe) is available worldwide, but is not tailored to any country. We don't promise it's lawful or suitable where you are — that's your call to make.
  • Your local laws are YOUR responsibility. Visa, tax, food, event, and platform rules — all on you, and they differ enormously by country.
  • Supabase and other vendors can fail or delay—we're not liable for their outages or decisions.
  • We don't pre-screen every post. You release us from many claims tied to other Users, where the law allows.

These Terms of Service were last reviewed on 18 August 2026.